When a customer wants their haircut, do they want any Supercuts hair stylist or do they want Jane from Supercuts? When a customer does their taxes, do they want any tax specialist at H&R Block or do they want John from H&R Block? When a customer does yoga, do they want any teacher at YogaWorks or do they prefer
Power To The Four Walled Creator
Thank you for the shout out, Eric! Great piece.